Microsoft Dynamics 365 unifies CRM with other Microsoft cloud solutions in a single offering bringing together people, data and business processes.
Just as Office 365 reinvented its Office suite, Microsoft is now doing the same to its business applications for sales, marketing, service and other teams helping organisations create greater value for customers and capture more opportunities.
Digitally transform your processes with Microsoft Dynamics 365 to:
- Empower Employees with familiar tools that enable people to do their best work
- Engage Customers with natural tailored experiences from purchase to support
- Transform Products with an extensible platform and integrated apps that uses data as a strategic asset to differentiate your offering
- Optimise Operations with intelligent processes and predictive guidance that accelerates the speed of business
Deep integration between Dynamics 365 and Office 365 connects business processes and personal productivity using familiar tools including Outlook, Word and Excel.
Implement Microsoft Dynamics 365 and deliver intelligent purpose built apps across sales, customer service, field service and more to power your digital transformation.
Microsoft Dynamics 365 Apps
Dynamics 365 takes a new approach to business applications to help manage specific functions.
Sales
Increase sales and digital intelligence to help sales people stay focused and work smarter.
Customer Service
Earn loyalty by giving agents complete information and intelligence so they can provide a seamless service.
Field Service
Optimize schedules and equip your field workforce using predictive tools that increase profit.
Project Service
Complete projects on time and on budget with intelligent and integrated project tools.
Operations
Optimize operations and utilize digital intelligence to grow at your pace.
Finance
Makes ordering, selling and invoicing and reporting easier.
Each Dynamics 365 app provides a modern, consistent user experience and features predictive insight and actionable next steps thanks to embedded Power BI and Cortana Intelligence.
Start With Want You Need – Add More Capability As You Grow
You can choose to start with a single individual Dynamics 365 business app that fits the needs of your role.
As your requirement changes you can optionally enable additional apps which seamless integrate with each other and offer a consistent user experience in the same interface.
Find and activate more integrated, purpose built business apps using the embedded Microsoft AppSource marketplace to add and extend connected business processes as you go.
Why Microsoft Dynamics 365
When it comes to your business processes, Microsoft Dynamics 365 delivers the capabilities and intelligence you need to transform backed by decades of research and investment.
Purpose Built
- Built for your business and works with existing systems
- Implement connected processes across applications
- Start, with what you need and expand at your own pace
- Connected structure of apps that fit roles, industries and businesses
Increases Productivity
- Gives you productivity where you want to work
- Immersive user experience with Office 365
- Available on iOS, Android, Windows and Web
In Built Intelligence
- Out-of-the-box data visualizations and business intelligence across all your data
- Infuses big data and advanced analytics guiding users to optimal outcomes
- Transforms data and insights into action
Highly Adaptable
- Common Data Model across all your business
- Automate business tasks by integrating across applications
- Quickly build new apps using Power Apps – no need for code!
- Change and adapt without IT
Dynamics 365 CE/Power Platform, PowerApps, Power Automate, Azure by Vishal Grade 
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