Microsoft has recently launched a new online course (MOOC) on Open edX, Managing Customer Engagement with Microsoft Dynamics 365, which is publicly available and being offered free of charge.
Designed to drive awareness, build introductory knowledge, and spark career interest in Dynamics 365, this MOOC is appropriate for first-time Dynamics 365 users, young professionals and students.
Highlighting how to use Dynamics 365 customer engagement applications, this MOOC offers registered users the opportunity to build customer engagement skills through videos, scenarios, customer success stories and hands-on course activities.
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